My internet is back up (along with my phone). After 2 days without service my internet finally came back up on it's own. I spent about 45 minutes on the phone with the tech guy who finally set me up with an appointment for a service guy to come out ( a day and a half later). But what cracked me up was, after being transferred 3 times before someone could finally take my information to find out what was wrong, I ended up talking to Sheldon in the Repeat Repairs Department. He gave me his direct extension so next time this happens, I should call him. Do not call the direct 1-800-COMCAST number, do not pass go, do not collect $200. Call Sheldon at his own personal extension.
So I'm pretty special. He told me they don't give this extension out to anyone. After looking at my records with our service interruptions, he agreed that we merited special rights to Repeat Repair connections. Is it just me, or does anyone else find it funny that they even have a department dedicated to Repeat Repairs?!
Welcome To My Life
4 years ago
3 comments:
I have been wondering... I also have been wondering about Comcast's abilities, if they have to have a Repeat Repairs section.
Not good news.
I'm sorry, what did you say? All I heard was:
"A Sheldon can do your income taxes, if you need a root canal, Sheldon's your man... but humpin' and pumpin' is not Sheldon's strong suit. It's the name. 'Do it to me Sheldon, you're an animal Sheldon, ride me big Shel-don.' Doesn't work"
My prom date in HS was named Sheldon
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